Refund Policy

• Premium: A$9.99 per month with 150 AI credits per billing period.
• Pro: A$19.99 per month with 500 AI credits per billing period.

Plans renew automatically each month until cancelled. Lemon Squeezy is the merchant of record and its checkout displays the final price, applicable GST or other taxes, billing period, and payment method before purchase. Lemon Squeezy provides the receipt.

You can cancel through the Lemon Squeezy customer portal. Cancellation stops the next renewal. It does not normally refund or shorten the current paid period: plan access and remaining period credits continue until that period ends. Deleting your JobFitsMe account first cancels active subscriptions but does not automatically create a refund.

Except where mandatory law provides a withdrawal or refund right, we do not provide refunds merely because you changed your mind, did not use the service or included credits, forgot to cancel before renewal, or used only part of a billing period. We also do not convert unused credits to cash or transfer them to another account. If JobFitsMe separately publishes a promotional refund promise, the specific written terms of that promotion apply.

If you are an EU or EEA consumer, you may have a statutory 14-day right to withdraw from an online subscription without giving a reason. Any request for immediate performance, proportionate charge for service already supplied, or loss of a withdrawal right applies only where the checkout obtains the express request, consent, and acknowledgement required by applicable law and provides the required confirmation. Contact support@jobfitsme.com within the applicable period to exercise a withdrawal right. This section does not limit more favorable mandatory national rights.

Nothing in this policy excludes, restricts, or modifies rights or remedies that cannot legally be excluded. This includes Australian Consumer Law consumer guarantees and EU or EEA consumer rights where applicable. If the service has a major failure or otherwise does not meet a mandatory consumer guarantee, you may be entitled to a remedy such as cancellation, a refund, or compensation. We may ask for reasonable information needed to assess the issue.

1. Email support@jobfitsme.com promptly after discovering the issue.
2. Include the email used at checkout, order or receipt number, charge date, plan, and a concise explanation. Do not send full card details.
3. We will review the request and may ask for information needed to reproduce or assess a service problem.
4. If approved, Lemon Squeezy processes the refund to the original payment method. Bank and payment-network timing is outside JobFitsMe's control.

Lemon Squeezy handles payment collection, tax, refunds, and chargebacks as merchant of record. Its buyer terms also apply to the transaction. Lemon Squeezy states that it may issue a refund within 60 days of purchase at its discretion to prevent chargebacks. Contact us first so we can investigate and provide the appropriate remedy; this does not limit a lawful right to dispute an unauthorized or invalid charge.

We may update this policy for future purchases by publishing a revised version with a new effective date. Changes do not remove rights that already apply to a completed purchase. Questions can be sent to support@jobfitsme.com.